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HIPPA/SERVICE TERMS

HIPPA PRIVACY  POLICY

TERMS OF  SERVICE 

Just Do LaBs Concierge Services LLC is responsible for the drawing and delivery of laboratory specimens.  Just Do LaBs Concierge Services LLC does not collect any specimens without a physician order or a request from a laboratory. Just Do LaBs Concierge Services LLC is not allowed to give any medical advice, treat, or diagnose anyone.

Just Do LaBs Concierge Services LLC needs patient information, copy of order, and copy of insurance card (front and back), 48 hours before scheduled appointment. If we do not receive the requested information in the time range mentioned, then the scheduled appointment will be considered canceled. This is extremely important so that we have adequate time to prepare for the blood draw and that we perform our job correctly.

Just Do LaBs Concierge Services LLC handles the delivery of all samples to their proper laboratory. If a sample is being collected for a laboratory that needs to be picked up via another courier service, Just Do LaBs Concierge Services LLC is not responsible for any delay of arrival to the laboratory, due to weather conditions or any other problems that may occur once the sample has been delivered or picked up by courier service.

Just Do LaBs Concierge Services LLC is not responsible for any errors that may occur at the laboratory. It is the labs responsibility to process specimens once received. In the event of a lab error, Just Do LaBs Concierge Services LLC would gladly return to recollect the sample at a discounted rate. Any error made by Just Do LaBs Concierge Services LLC will be corrected by re-drawing at no extra charge; as long as all correct paperwork was submitted adequately prior to appointment.

Just Do LaBs Concierge Services LLC GUARANTEE

Any errors in collection caused by Just Do LaBs Concierge Services LLC (drawing the wrong tubes, unable to obtain a satisfactory blood flow to collect the specimen etc.) will not incur a charge to the patient or will be redrawn at no additional charge to the patient.

Just Do LaBs Concierge Services LLC makes every attempt to have contact with the patients prior to the draw. We do not show unless we have made verbal contact with the patient the 24 hours before the scheduled blood draw.

Please be considerate, in the event an appointment needs to be canceled, Just Do LaBs Concierge Services LLC needs to be given a 24-hour notice. You may reach us via phone or text at 615-596-9878 or justdolabs@gmail.com.

PRIVACY & HIPPA

Just Do LaBs prioritizes the privacy of every individual who visits the Just Do LaBs website, ensuring that everyone can comfortably access information, submit inquiries or comments, and complete bill payment tasks. To uphold this commitment to safeguarding your personal information while you navigate the Just Do LaBs site, we have developed this web privacy statement. It outlines the privacy standards we implement to maintain the security and confidentiality of your data.

 

This notice outlines the ways in which your medical information may be utilized and shared, as well as how you can access this information. Please take the time to read it thoroughly.

This Privacy Practices Notice is relevant to Just Do LaBs Concierge Services LLC and all its subsidiaries and business units, collectively known as "Just Do LaBs" in this document. However, this notice does not apply to any subsidiary, division, or business unit of Just Do LaBs that conducts occupational screening, forensic testing, paternity or identity testing, clinical trial testing, or other services that do not utilize standard electronic transactions as defined by the standards set by the Department of Health and Human Services (HHS).

  • Just Do LaBs may utilize or share your PHI for treatment-related purposes. This includes sharing information with physicians, nurses, medical students, pharmacies, and other healthcare professionals involved in your care or the coordination of your treatment, such as delivering your laboratory test results to your physician.

  • For payment purposes, Just Do LaBs may utilize or share PHI to invoice and collect fees for the laboratory or genetic counseling services we offer. For instance, Just Do LaBs might disclose PHI to your health insurance provider to obtain payment for the healthcare services rendered to you.

  • Just Do LaBs may share your Protected Health Information (PHI) with other healthcare providers or health plans involved in your treatment for their operational needs. This could include sharing PHI for disease management or to facilitate the coordination of healthcare and health benefits.

  • In terms of appointment notifications and health-related services, Just Do LaBs may utilize and disclose your PHI to remind you of upcoming appointments and to inform you about health-related benefits and services that might interest you. For instance, Just Do LaBs might reach out to inform you about a new phlebotomy Lounge nearby or new testing options available at Just Do LaBs that your physician has ordered.

  • Just Do LaBs may share your PHI with you or, at your request, with a designated third party. Your entitlement to access and obtain a copy of your PHI is detailed below under patient rights concerning PHI. 

  • In relation to individuals participating in your care or contributing to the payment for your care, Just Do LaBs may disclose your PHI to someone involved in your treatment or financial support, such as a family member or friend. We may also inform your family about your whereabouts or general health status, or share this information with organizations involved in disaster relief efforts. In accordance with federal and state regulations, we are permitted to disclose the PHI of minors to their parents or legal guardians.

Public Health — Just Do LaBs may share PHI for public health purposes. These purposes typically include: 1) sharing information with a public health authority to report, prevent, or manage disease, injury, or disability; 2) reporting births and deaths, or instances of child abuse or neglect; 3) providing information to individuals under the jurisdiction of the Food and Drug Administration (FDA) regarding the quality, safety, or effectiveness of FDA-regulated products or activities, which includes reporting adverse reactions to medications or issues with products, as well as notifying individuals about product recalls; 4) informing individuals who may have been exposed to a disease or who may be at risk of contracting or spreading a disease or condition; and 5) sharing information with an employer regarding an employee for medical surveillance in specific limited situations related to workplace illness or injury.

 

Changes to the Just Do LaBs Notice of Privacy Practices  Just Do LaBs retains the right to modify this notice and our privacy policies periodically. Any changes made will apply to all PHI we hold about you. Just Do LaBs is obligated to adhere to the terms of our notice that is currently in effect. When modifications occur, we will promptly revise this notice and publish the updated information on the Just Do LaBs website at www.JustDoLaBs.com. We encourage you to check this site regularly to stay informed about any updates.

 

Effective Date of Notice: September 1, 2023  

Revised: January 1, 2025  

 

HIPAA Information  

This notice outlines how your medical information may be utilized and disclosed, as well as how you can access this information. Please read the HIPAA Notification.  

Just Do LaBs Protection of Protected Health Information (PHI)  In accordance with the Health Insurance Portability and Accountability Act of 1996 (HIPAA), Just Do LaBs is legally required to safeguard the privacy of your health information, known as protected health information (PHI), and to inform you of our legal responsibilities. Just Do LaBs prioritizes the safeguarding of your Protected Health Information (PHI) and is dedicated to maintaining its confidentiality in accordance with applicable laws and regulations. We take this responsibility seriously and are committed to assisting you in exercising your rights under HIPAA.

 

HIPAA Contacts  

Just Do LaBs is devoted to delivering outstanding service to all clients while adhering to the Health Insurance Portability and Accountability Act of 1996 (HIPAA). The following details are provided to help clients reach the appropriate Just Do LaBs office for any inquiries related to HIPAA.

 

How to Reach Us or Submit a Complaint  

For any questions or feedback regarding the Just Do LaBs Notice of Privacy Practices, or if you wish to file a complaint concerning our handling of your PHI or our privacy practices, please reach out to us at JustDoLaBs@gmail.com or call 615-596-9878 and request the Just Do LaBs HIPAA Privacy Officer.

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Just Do LaBs Concierge Services is committed to exceeding your needs. Questions, comments or special requests? We’d love to hear from you, so don’t hesitate to reach out today.

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©2025 by Just Do LaBs Concierge Services LLC. 

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